In Emdad CCS, we have high experience in managing and developing call centers, where we work to meet the desires and make sure that we provide our client with the needs using the best systems and work to keep up with the technical development supporting the reduction of cost and shelf We also provide call center solutions, whether internally (house-in), or those which is fully entrusted to us
Providing integrated and professional support to all small, medium and giant enterprises by managing and organizing all phone calls, managing and operating call centers, customer service, taking care of subscribers, and providing trained and qualified human resources to work in the centers Contact for better customer service. Programs, systems, and platforms for operating call centers, customer experiences, and customer care are provided, CRM customer relationship management systems are provided and integrated with the call center management platform, and reporting systems for call center performance and follow-up screens are provided.